New appoinment at workLAB

Ms. Kelly Power has joined the team at workLAB.

With over 15 years experience in the Hospitality Industry. Kelly has experience in guest relationships, event management and in delivering personalised customer service. She has hands on experience in evaluating guest satisfaction levels, anticipating their needs and is passionate about delivering exceptional service and experiences.

Commenting on Kelly’s appointment, Alicia Maguire General Manager at workLAB said, “I am delighted to have Kelly on board. Kelly’s appointment is a significant day for us at workLAB as we expand our team due to increased business levels. We are committed to ensuring that we continue to offer an excellent client experience while adding to the range of services that we currently offer at workLAB. I have no doubt that Kelly’s appointment will enhance our client experience at workLAB”.

Incupharm General Manager Vacancy

Incupharm at workLAB

Position:                                 General Manager Incupharm

Employer:                               Incupharm DAC

Commencement Date:          June 2019

Contract Duration:               3-year contract

Reporting to:                         The Incupharm Board

Applications are invited for the post of Incupharm General Manager located at WorkLAB Waterford. This is an exciting opportunity for a dynamic, experienced, self-starter to manage and drive the success of this ambitious new sciences initiative. The successful candidate will have a major opportunity for career development and to shape the future direction of the Centre which is the first of its kind for the South East Region.

Incupharm DAC is a life science enterprise initiative funded through the Enterprise Ireland Regional Enterprise Development Fund. The company will provide business development services and laboratories to support the creation of science-based businesses, including the delivery of business development programmes, workspaces for entrepreneurs, training, mentoring and peer-to-peer collaboration.

We seek a dynamic and motivated individual with the necessary skills and experience to manage the development of Incupharm. This will include the development of physical wet lab facilities, attracting ambitious science start-ups and established SMEs to Incupharm and the promotion of Incupharm. The role involves hands-on support and mentoring of early stage science-based companies as well as operational management and marketing of Incupharm. The person will play a critical role in facilitating interactions between the science-based start-ups, established SMEs and the regional science community. The Incupharm Manager is also a key interface with stakeholders including the Incupharm Board, support agencies, the private sector and the property owner at WorkLAB.

The successful candidate will demonstrate strong leadership traits and an ability to think both strategically and creatively. The ideal candidate will have the necessary scientific and business knowledge to support the development of the laboratories, recruitment of science companies as clients and to facilitate collaboration between entrepreneurs, industry partners, regional 3rd Level Institutes and support agencies. The General Manager will have a proven ability to generate leads, develop research-based proposals and sales presentations and a record of driving new sales opportunities within target market segments. The General Manager will work closely with the Board to develop the growth strategy for Incupharm.

Principal Duties & Responsibilities

  • Provide leadership and direction for the development of Incupharm.
  • The General Manager will develop opportunities by locating, developing, defining, negotiating, and closing business relationships with potential science companies.
  • The General Manager will work directly with the Incupharm start-ups to support the growth and acceleration of their businesses. Develop networks of contacts with science entrepreneurs, SME businesses, professional service providers and support agencies and 3rd Level Institutions, positioning Incupharm as a focal hub for commercial innovation in sciences in the southeast region.
  • Develop partnerships with multi-national companies and SMEs, integrating Incupharm into the sciences eco-system of the southeast region.
  • Develop and execute a 3-year business and operating plan for Incupharm ensuring that good financial practices are implemented, and a high quality of service is delivered to clients.
  • Recruitment, vetting and management of tenants with innovative, high growth potential, science-based businesses.
  • Facilitate collaboration between Incupharm clients and stakeholders in the southeast region.
  • Develop and implement laboratory and incubation policies and procedures in line with best practice nationally and internationally, in compliance with Health and Safety regulations.
  • Enhance the Incupharm ecosystem by deepening the integration with other science innovation and development programmes at regional and national level.
  • Facilities management including IT and associated systems while ensuring compliance with Worklab’s operating procedures.
  • Developing and maintaining professional relations with the Worklab’s management.
  • Provide introductions and networking opportunities for Incupharm client companies.
  • Generating reports for the Board to comply with conditions of the funding bodies.
  • Any other duties as may be assigned by the Board.


Academic Qualifications


Degree in a science related discipline.


Postgraduate degree in a science or business-related discipline.



Minimum of five years’ experience in scientific or laboratory environment.

Experience of team leadership and business exposure from a client perspective.

Experience of project management.


Experience in product development and/or intellectual property development.

Experience in setting-up and managing laboratories.

Start-up experience or mentoring of science, start-up/scaling companies.

Personal Attributes, Competencies, Knowledge and Skills


Ability to operate at strategic and operational levels and develop Incupharm’s strategic vision. Planning of short and medium terms goals and their effective delivery.

Excellent networking, interpersonal and communication skills (ideally with strong existing networks within life sciences community) with the ability to influence stakeholders at all levels.

Demonstrated ability to manage the needs of many stakeholders.


The salary attaching to this post is €60,000 – €70,000pa, depending on experience, for a contract duration of 3 years.


The Incupharm General Manager position is based at WorkLAB, IDA Business Park, Waterford, Ireland, X91 DC96. The person will be required to travel in connection with the job. A full clean driving license is required.

Application Procedure:

Applications must be made via email to

Please ensure that you use the reference ‘Incupharm General Manager in the subject line of your application email and include following as attachments:

  1. A short (i.e. no more than 2 pages) cover letter/ personal statement outlining why you wish to be considered for the post and where you believe your skills and experience meet the requirements of this position.
  2. A CV detailing your qualifications and all relevant experience relating to this role.

Please note that hard copy applications will not be accepted.

Incupharm will shortlist only those applicants who appear from the information available, to be the most suitable, in terms of experience, qualifications and other requirements of the post.

Closing Date of Advert: 16:00 on 3rd May 2019. Note that late applications will not be accepted.

Incupharm is an equal opportunities employer.


Join the Team at workLAB?

Are you an Experienced Hospitality Professional?

Are you looking for a way to leverage your skills in a new environment?

Join us at workLAB!

At workLAB we operate in a dynamic, fast paced environment that will allow you to engage with clients, deliver a bespoke superior service, while enjoying the return of building one of Waterford’s most exciting businesses, within a Monday-Friday working week!

What we do?

We endeavour to bring like–minded professionals together by providing state-of-the-art, remote working and meeting spaces for budding entrepreneurs, SME’s and project teams.

What we are looking for…

We are looking for an experienced hospitality professional with a passion for delivering a superior client experience to our valued meeting room and office rental clients.

The ideal candidate must have the following attributes: –

  • At least 5 years hospitality experience.
  • A strong people person, who enjoys engaging with clients while delivering top class service.
  • Strong commercial awareness and the ability to adapt to an evolving landscape is essential.
  • Previous front office experience essential.
  • Strong communication skills.
  • Excellent attention to detail.
  • Demonstrated ability to work on your own initiative to deliver beyond client expectations.
  • Ability to collaborate cross functionally to deliver a superior service.
  • Demonstrated interest in the industry, and its current trends.
  • Strong IT and systems experience.
  • Previous key holder experience is a distinct advantage.

This role is predominately Monday to Friday, but flexibility will be required to facilitate client requirements.

Please forward your CV with a cover letter to Alicia Maguire, General Manager workLAB, for consideration in the strictest confidence.

Closing date for applications is Friday 19th April 2019 at 3pm.

Incupharm at workLAB

Great start to the week here at workLAB Waterford with the announcement of Incupharm, one of three projects to benefit by a total of over €2.8 million under the Regional Enterprise Development Fund.

Incupharm which will be located in workLAB Waterford will become operational in 2019. The project will receive almost €800,000 to provide bespoke laboratory space at the IDA Industrial Park to support life sciences start-ups.

This fantastic initiative that will address a lack of quality affordable lab facilities as well as provide specialist services to incubate life science start‐ups in the South East and nationally. There are already over 8,000 people employed in the pharma and medical device industry in the region and Waterford and the South East are fast becoming a life science innovation hub, particularly for indigenous start-up companies so this incubation unit will play a critical role in building on the capability and entrepreneurship potential of existing indigenous and multinational life science companies.

Congratulations to Crystal Valley Tech & National Design Innovation Enterprise Hub who were also beneficiaries.

Minister John Halligan T.D. Minister of State for Training, Skills, Innovation, Research and Development was in workLAB to make the funding accountments.


Waterford Chamber BAH at workLAB

We were delighted that workLAB was the venue for Waterford Chamber’s October Business After Hours event.

Speaking at the event, Waterford Chamber President Kathryn Kiely said: “The investment and opening of workLAB is not only great for our business community but also is a very real testament of the confidence in the enterprise, growth potential and entrepreneurial capacity of Waterford and the wider South East.”

Seamus Kilgannon spoke of the project being an outlet for his creativity and introduced new General Manager Alicia Maguire.
Alicia led tours of the new facility and commented: “What we have here at workLAB is a unique space that offers the privacy of your own space, coupled with a shared learning experience. Our private offices spaces range from 1 to 2-person offices to a more bespoke environment where we will tailor made a works space to suite your every changing business need. We also have a range of meeting and training room spaces that can catering for events from as little as two people to 100 people.”

We had a super attendance on the night, click into this post and have a look at our gallery you might even see yourself in one of pictures. Thanks to Tony Mc Mahon of Bellissimo for the wonderful catering, also to Coffee House Lane for their coffee on the night.

We look forward to hosting many more events at worLAB. Watch this space!

workLAB appoints General Manager

In September, Alicia Maguire joined the workLAB team as General Manager.

Alicia has over two decades of leadership experience in the hospitality industry with expertise in sales and marketing, operations and strategic development. She held roles of increasing responsibility with FBD Hotels & Resorts for almost 20 years and was General Manager of Tower Hotel Waterford for over 10 years.

Alicia was subsequently Group Operations Executive with FBD Hotels & Resorts, working across four properties in Ireland and Spain.

Originally from Limerick, Alicia now lives with her family in Waterford.

workLAB Waterford opens for business!

Welcome to workLAB!

A state-of-the-art coworking and serviced office space located on the edge of Waterford, Ireland’s oldest city.

We provide a range of workspace solutions to suit your start-up or established business or practice. From private offices to hot desks and coworking spaces, we can also provide you with room to expand your team and grow your business.

Are you looking for a space to host a business meeting, networking event or conference?

Our meeting and conference facilities are innovative and designed to maximise your audience’s experience, with high-tech AV equipment and superfast internet. Our 16-seater Ford Boardroom, named after the world-famous innovator Henry Ford, is an ideal venue for an important meeting, and designed to allow you to connect with your global network and counterparts.